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Get Amazon FBA Refunds From the Highest-rated Guardian Of Seller Profits

Refunds Manager tracks every single FBA refund you’re entitled to, so you can spend your time and energy on growing your business.

Driven by Values

ABOUT US

Welcome to Refund AMZ, your trusted partner for all things Amazon Reimbursement. We are dedicated to helping Amazon sellers to recover the money they deserve. From missing inventory to damaged goods, we specialise in identifying and resolving discrepancies in your Amazon account to ensure you’re fully compensated.

Our Roots and Philosophy

WHO WE ARE

At Refund AMZ, we are a team of experienced e-commerce professionals passionate about simplifying the complex world of Amazon reimbursements. Our mission is to empower sellers by handling the tedious and time-consuming process of reimbursement claims, allowing you to focus on growing your business.

Transforming Ideas into Action

WHAT WE DO

We offer a comprehensive range of reimbursement services tailored to your needs. Our experts review your account for potential claims, handle the submission process, and follow up with Amazon to ensure you receive your rightful compensation. Whether it’s lost inventory, damaged returns, or overcharged fees, we’ve got you covered.

Covering All Types

Amazon Reimbursements

Amazon can sometimes misplace your inventory within their fulfilment centers or during transit. We help you recover the costs of items that go missing and ensure your business stays profitable.

01. Lost Inventory Reimbursements

Amazon can sometimes misplace your inventory within their fulfilment centers or during transit. We help you recover the costs of items that go missing and ensure your business stays profitable.

02. Damaged Inventory Reimbursements

If your products are damaged while in Amazon’s warehouses or by carriers during shipping, we take care of the reimbursement process to recover your losses.

03. Customer Return Reimbursements

When customers return items, errors can happen—products may not be added back to your inventory or might be returned in unsellable condition. We file claims to get you reimbursed for these discrepancies.

04. Overcharged FBA Fees Reimbursements

Incorrect FBA fees due to weight or dimension miscalculations can add up quickly. We meticulously review your account for overcharges and ensure you’re reimbursed for any overpaid fees.

05. Destroyed or Disposed Inventory Reimbursements

Sometimes, Amazon might destroy or dispose of your inventory without proper authorization. We handle these cases to recover the full value of your lost inventory.

06. Incorrect Refund Reimbursements

If Amazon issues a refund to a customer that exceeds the amount they paid, your account could take an unnecessary hit. We help reclaim the difference to keep your finances in check.

07. Lost Inbound Shipment Reimbursements

Products can sometimes go missing while being shipped to Amazon’s fulfillment centers. We track down the discrepancies and ensure you’re compensated for any lost items.

08. Replacement Not Returned Reimbursements

When Amazon sends a replacement item but the original product isn’t returned, it’s your loss. We make sure you get reimbursed for these missing items.

09. Returns After 45 Days Reimbursements

If a customer returns a product beyond the allowed return window but your account is still debited, we help you recover the full amount you’re owed.

10. Removal Order Issues

Removal order discrepancies, such as lost or damaged items during the process, can be frustrating. We ensure you’re reimbursed for these errors, keeping your inventory and finances balanced.

At Refund AMZ, we’re dedicated to maximising your reimbursement recovery with a hassle-free, transparent process. Let us handle the complexities of reimbursement claims so you can focus on growing your business!

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Amazon Reimbursements

Frequently Asked Questions

1. What is Amazon Reimbursement?

Amazon Reimbursement is a process where sellers can claim compensation from Amazon for errors such as lost, damaged, or incorrect fees on their inventory. At Refund AMZ, we specialise in identifying and recovering these funds on your behalf.

2. What types of reimbursements can I claim?

You can claim reimbursements for various issues, including:

Lost or damaged inventory
Overcharged FBA fees
Customer returns discrepancies
Lost inbound shipments
Incorrect refunds

And more. For a detailed list, check our Types of Reimbursements section

3. How does Refund AMZ help with reimbursements?

We handle the entire reimbursement process for you from identifying eligible claims to submitting them and following up with Amazon until you receive the compensation you deserve. Our team of experts ensures that no potential claim goes unnoticed.

4. How long does the reimbursement process take?

The timeframe varies depending on the type of claim and Amazon’s response time. Generally, claims are resolved within 2-4 weeks. Our team monitors the process and provides updates on the status of your claims.

5. What do I need to provide to get started?

All we need is access to your Amazon Seller Central account to review your inventory and transaction data. We use this information to identify any discrepancies and start the reimbursement process.

6. Is information of my account safe with the Refund AMZ?

Absolutely. We prioritize your privacy and data security. All sensitive information is handled with the utmost confidentiality, and we use secure methods to access your account, ensuring your data is always protected.

7. How do you charge for your services?

We operate on a performance-based model, which means we only charge a percentage of the successful reimbursements we recover for you. If we don’t recover any funds, you don’t pay anything.

8. Can I claim reimbursements for past transactions?

Effective October 23, 2024, Amazon has updated the FBA reimbursement policy to reflect the new eligibility windows for filing reimbursement claims.

A fulfillment center operations claim for an item lost or damaged in the fulfillment center must be submitted no later than 60 days after the item was reported lost or damaged.
An FBA customer returns claim can be submitted between 60-120 days after the customer’s refund or replacement date. Claims must not be submitted before 60 days to ensure the customer can return the item to us for processing.
A removal claim for items lost in transit can be submitted 15-75 days from the shipment creation date. Claims must not be submitted before 15 days to ensure the shipment can be delivered back to you.
All other removal claims must be filed within 60 days of the shipment being delivered back to you.

9. What if Amazon denies my claim?

If a claim is denied, we review the case and, if appropriate, submit a detailed appeal. We strive to recover your funds through a thorough and persistent approach.

10. Why should I choose Refund AMZ over other reimbursement services?

At Refund AMZ, we bring extensive experience and a deep understanding of Amazon’s reimbursement policies. Our dedicated team offers personalized support, ensuring you get the maximum reimbursement possible with minimal effort on your part.

11. How can I track the status of reimbursements?

We provide regular updates on the status of your claims. You can also contact our support team anytime to get the latest information on your reimbursement progress.

12. How do I get started with Refund AMZ?

Getting started is simple! Just Contact Us on WhatsApp or sign up through our website. We’ll guide you through the process and start working on recovering your reimbursements right away.